20 May 2025
Lingfield Surgery offers various methods for booking appointments to accommodate patients' needs and circumstances.
For those with access to a computer (for non-urgent appointments):
- Visit the Lingfield Surgery homepage.
- Select the option for requesting or canceling appointments.
- Choose "Request appointment."
- Use the online form (not the NHS app) to request an appointment (2nd green circle).
- State whether the patient is you or someone else.
- Confirm that it is not an emergency and scroll to the bottom to select “I confirm none are present.”
- Complete the required fields.
- Specify your availability and preferred GP, if any.
- Submit the request.
Please note that you are only requesting an appointment, not booking one. The request will be reviewed within 48 working hours, and non-urgent appointments may have a minimum two-week wait. If you need assistance with the form, the reception staff can help.
For those without access to a computer (or for urgent appointments):
- By phone: Call 01342 836327 at any time and use the automatic callback feature to avoid waiting during busy periods. Provide a number for text dialogue where possible, to remove restrictions to your time.
- Visit: Visit the surgery to arrange an appointment with the appropriate clinician. This may be a GP or another specialist clinician. Reception staff may ask questions and can discuss privately if preferred.
For all bookings, text updates and reminders can be sent to your mobile phone. If you no longer need the appointment, please inform the surgery as soon as possible so that someone else can use the slot.