hello@lingfieldppg.org.uk

Objectives

To help all parties to achieve the best outcome from the resources available to patients.

Structure.

  • In order to represent as diverse a section of the practice patients as possible, the members should all be patients of the surgery and comprise representatives from the following categories:
  1. parents of young children.
  2. parents of older children.
  3. young people (i.e., teens, ideally A level students).
  4. young adults.
  5. middle aged people.
  6. older/retired people.
  7. people with chronic disease and / or disabilities.
  • The normal term for members will be four years, renewable once for a further term. Replacement members will be asked to provide two nominations from residents who are registered with the surgery. Replacement members will also be voted on by existing members of the committee, a majority being sufficient to secure membership. 
  • Associate Members (AM) will periodically be invited to join, where their knowledge can helpfully augment the information available to the Members. AMs will be invited to participate in specific PPG meetings and will receive ongoing updates
  • A Chair will be elected by the Patient members in January of each year.

Meeting Content / Frequency:

  • Planned frequency approximately every 3 months.
  • PPG will meet with the practice a minimum 4 times per annum
  • The agenda should include feedback from the practice, and provision of a précis of public comments.
  • A quorum will consist of 3 Patient members.

The PPG will -

  • At all times work in partnership with the practice to achieve its aims of providing the best possible service to the patients
  • Contribute where appropriate to practice decision making and consult on service development and provision.
  • Provide feedback on patients' needs, concerns and interests.
  • Communicate information about developments in the community that may impact on healthcare.
  • Promote good health and higher levels of health literacy by encouraging and supporting relevant activities within the practice and promoting knowledge of preventive medicine.
  • Take part in the activities of the Surrey Heartlands CCG

Other rules:

Independence. The PPG will operate entirely independently of the Surgery, therefore if there are any costs involved we should seek Parish and / or local business funding.

Attendance Frequency. If a PPG member fails to attend 3 consecutive meetings (unless this has been agreed by the members) they will be assumed to have resigned their membership.

  • Projection of political bias is not allowed
  • PPG will work constructively and collaboratively with the surgery to achieve the best interests of the community as defined in the objectives
  • Using association of the PPG as a means of obtaining personal benefit (such as attempts to jump surgery queues) is not allowed.
  • The PPG does not deal with, or investigate, specific complaints that need to go through an existing complaints procedure. If we receive such information we will either, with the complainant’s permission forward the complaint on, or aid them in making the complaint.