Are you confused how you should request a doctor’s appointment if you turn up at the…

Are you confused how you should request a doctor’s appointment if you turn up at the surgery? This guide from the surgery might help.

1. On-the-day urgent appointments
   These can be requested in two ways:
   1. In person: Patients can attend the practice when the doors open at 8:20am. They will need to queue and request to see a clinician for an urgent issue that needs to be seen on the same day. A brief description of the problem will be taken, and they will be booked in to be seen in order of the clinic schedule, which begins at 8:30am.
   2. By phone: Patients can call when the phone lines open at 8:30am. The same process applies as above. Please note that once all appointments are fully booked, our phone lines are switched over to a message advising that there are no appointments available for today.
2. Routine appointments
   These must be requested via our website. Once submitted, we will contact the patient with an appointment date and time. If a patient is unable to access the website, our staff can submit the request online on their behalf.
3. Other appointments
   Appointments for blood tests, 24H BP, ECGs, nurses, minor operations, coils.  and clinical pharmacists are also available and are booked according to clinician availability.